Leadership Team | ihscares

Meet Our Leadership Team

Mark Von Stein, RN, MN

Executive VP of Client Services

Mark has his Masters Degree in Nursing, and has over 35 years of Nursing / Healthcare Management Experience. Mark, a Veteran, was a Captain with the United States Air Force Nurse Corps. In addition, Mark was on faculty with the University of Pittsburgh, Indiana University of Pennsylvania, Citizens Hospital School of Nursing, Conemaugh School of Nursing, Tacoma Community College and Olympic College.

Michelle Cook

Executive VP of Business Operations

There's a reason Michelle has earned the nickname "numbers" by the office staff. Her fondness for data and calculations makes her well suited for her duties as head of the Business Operations department, which includes payroll, billing, human resources, and recruitment.

Born, raised, and educated in Oregon, Michelle studied Elementary Education and Psychology at Oregon State University, yet always felt herself drawn to the world of business. To that end, she created her own online business when she was a stay-at-home mom, establishing a website and online marketing. With extensive experience in management, her excellent command of the duties at the IHS office is a good fit with her enjoyment of helping others.

Michelle now lives in Belleville, PA with her husband and three children, which keeps her busy running the gamut from Soccer Mom to Basketball Mom to Baseball Mom. In her rare spare time, she enjoys photography, sewing, crocheting, and reading.

Kim Knepp, LPN

Client Services Coordinator

Kim works closely with our Executive VP of Client Services to establish a good rapport with each of our clients. Kim's duties include creating a detailed, individualized care plan for each client. She makes the initial visit to the client’s home to assess their situation and determine their specific needs, then creates a team of service providers who best fit the client’s needs.

Kim has been an LPN for over 17 years, and worked at a local Nursing Home before joining the In Home Services Team. She has a strong desire to help people, especially the elderly, who she feels deserve our utmost respect and compassion. She currently resides in Belltown with her husband and daughter, and enjoys spending her free time with her family.

Jessica Everly

Caregiver Supervisor

Jessica works in the Business Operations Department. She helps with payroll and Human Resources but her main focus in that of recruiting the best caregivers and on going training with our existing staff. She creates and implements individualized training to best meet each caregiver based on their existing skill set and the needs of our clients.

Jessica has over 15 years of experience in caregiving, leadership, and training roles. She has worked in the Home Care agency setting for over 10 years. She is excited to share her passion for training and caring for others with all of us.

Jessica was born and raised in Mifflin County and currently resides in Lewistown with her husband and 3 children. In her free time she enjoys vacationing with her family and spending time at her children’s sporting events.